As a Front of House team member, you will welcome guests into the restaurant in a friendly and professional manner, ensuring they feel comfortable and well looked after from the moment they arrive. You will deliver meals and beverages to a high standard while maintaining a clean, tidy, and well-presented dining environment at all times. Providing excellent customer service is key to this role, and you will be expected to respond promptly and attentively to guest needs. You will also support your colleagues during busy service periods and consistently follow all food hygiene, health, and safety procedures to ensure a safe and enjoyable dining experience for all guests.

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While the focus is on restaurant service, maintaining the magic of the festive environment is essential at all times. You will interact closely with guests, including families and children, ensuring they feel welcomed, looked after, and comfortable throughout their dining experience.